- FREE SHIPPING for orders in Thailand.
- Delivery within the city takes 3-5 days.
- Delivery to provinces and districts takes 5-7 days.
Shipping Info
Cancellation and Refund
Returns and exchanges are accepted within 7 days from the date of product receipt. The conditions for return and exchange include:
- Products with manufacturing defects.
- Products with intact barcodes and unused.
- Invoices must contain complete information: name, phone number, email.
- Hotline: + (84) 886 915 001
- Email:support@fogliaclub.com
FAQs
1. How much is the shipping cost?
- Free Shipping for orders in Thailand.
- Delivery within the city takes 3-5 days.
- Delivery to provinces and districts takes 5-7 days.
2. What's the minimum order for free shipping?
Free Shipping for orders in Thailand.
3. What is the return and exchange policy?
Returns and exchanges are accepted within 7 days from the date of product receipt. The conditions for return and exchange include:
- Products with manufacturing defects.
- Products with intact barcodes and unused.
- Invoices must contain complete information: name, phone number, email.
4. Is there a warranty for the products?
FOGLIA's warranty policy includes:
- Returns and exchanges within 7 days from the date of product receipt.
- Commitment to 1-to-1 replacement for counterfeit products.
- Returns and exchanges for products with manufacturing defects.
- Products must have intact barcodes and be unused.
- Products purchased must have complete information including name, phone number, and email.
5. Can I visit the store to see the products?
In Thailand Market, we are still online store now. We will announce soon when we open a store in Thailand.
But we have been operating for more than 5 years. My office and main store in Vietnam:
- Address: 13C/5 Ky Dong, Ward 9, District 3, Ho Chi Minh City
- Hotline: (+84) 886 915 001
- Email: support@fogliaclub.com
6. How can I contact customer support?
You can reach our customer support team by emailing us at support@fogliaclub.com or call us at (+84) 886 915 001.
Our dedicated team is here to assist you with any questions or concerns you may have.
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